We will be using our own courier service called Trisys Express with worldwide coverage.

We accept all major credit and debit cards including Mastercard and Visa.

Due to CoVID-19, we will temporarily not be accepting any returns.

You can track your order here at www.trisysexpress.com.

Yes, you will need an account to make a purchase from our online store. This will ensure a fast and easy check-out on your upcoming orders. You will also be enrolled to our loyalty program called Rippr.

Welcome to Vasuki. This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 ) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Vasuki marketplace platform - www.vasuki.store (hereinafter referred to as "Platform") Your use of the Vasuki and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Vasuki including the applicable policies which are incorporated herein by way of reference. By mere use of the Vasuki, You shall be contracting with Sadira Private Limited, the owner of the Platform. These terms and conditions including the policies constitute Your binding obligations, with Vasuki. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term "Vasuki",”sadira”,"We","Us","Our" shall mean Sadira Private Limited and its affiliates. When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Vasuki Policies including but not limited to Privacy Policy as amended from time to time. 1. User Account, Password, and Security: If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform. You agree to • immediately notify Vasuki of any unauthorized use / breach of your password or account and • ensure that you exit from your account at the end of each session. 2. Services Offered: Vasuki provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise of Vasuki such as clothing and accessories. The Products can be purchased through the Platform through the given methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and Vasuki assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and Vasuki assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product. Vasuki does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard. 3. E-Platform for Communication: You agree, understand and acknowledge that Vasuki is an online platform that enables you to purchase products listed on the Platform at the price indicated therein at any time. 4. Indemnity: You shall indemnify and hold harmless Vasuki, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. 5. Limitation of Liability: In no event shall Vasuki be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from: • the use or the inability to use the Services or Products • unauthorized access to or alteration of the user's transmissions or data • breach of condition, representations or warranties by the manufacturer of the Products • any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. Vasuki shall not be held responsible for non-availability of the Vasuki during periodic maintenance operations or any unplanned suspension of access to the Vasuki. The User understands and agrees that any material and/or data downloaded at Vasuki is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, Vasuki’s liability shall be limited to an amount equal to the Products purchased value bought by You. Vasuki shall not be liable for any dispute or disagreement between Users